If your question isn’t here, call 844.264.3285 between 8 and 4 Eastern. An account lead — not a phone tree — will answer.
Yes. We ship to all fifty states from our Mt. Vernon, NY plant. Most orders arrive within three to five business days of placement.
There is no minimum quantity. Single-event orders and weekly recurring orders are both welcome.
We recommend reserving standard linen four weeks ahead and boutique linen eight to twelve weeks ahead. Last-minute orders are accepted subject to inventory.
Yes. Swatch boxes ship within forty-eight hours and are refundable against your first order.
Absolutely. Custom cuts, oversized banquet, custom drape, and color matching are all available with a four-week lead time.
Every rental ships with a prepaid return label. Drop the bag at any major carrier on the return date — no laundering on your end.
Normal wear is included. Significant damage (burns, ink, tears) is charged at a clear, published replacement rate noted on your invoice.
Yes — most of our work is through planners, venues, and rental houses. Trade-only pricing and standing inventory programs are available.
Still curious?